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RYA Directory

 Quality assurance 

 

Published: 07/07/2008
The RYA believes that voluntary training encourages yachtsmen and women to achieve higher standards of ability than a system of compulsory certification. We are proud of the fact that over 1 million people have completed an RYA course in the last 10 years, and over 21,000 yachtsmen and women have passed an RYA Yachtmaster Offshore exam the pinnacle of the RYA's qualification system.

In order to constantly monitor and improve our training and examination process we have contracted the Leadership Factor, a Quality Assurance company, to survey candidates for Yachtmaster, Coastal Skipper and Marine Radio Operators Licence. The Leadership Factor's other clients include Rolls Royce, Sport England, Edexcel, Asda and Dupont.

We are proud to report that the RYA has consistently been placed high in the top quartile of companies surveyed, representing an excellent level of customer satisfaction and confidence in our exams. Our current overall percentile score is 97th for SRC exams and 96th for Coastal Skipper/Yachtmaster exams.

Please use the links below to view the reports.

Coastal Skipper and Yachtmaster Offshore exam feedback
November 2008
October 2008
September/October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
2007 summary report
2006 summary report
2005 summary report

SRC Radio exam feedback
November 2008
October 2008
September/October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
2007 summary report
2006 summary report
2005 summary report



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